Effective Date: 10/24/2025
Website: https://ea99store.com
Company: EA99Store

At EA99Store, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

🧾 1. Information We Collect

We collect only the information necessary to provide our services efficiently and securely.

a) Personal Information

When you register, make a purchase, or contact us, we may collect:

  • Full Name
  • Email Address
  • Billing Address
  • Phone Number (if provided)
  • Account Number or MT4/MT5 Details (for license activation)
  • Payment Details (processed securely via our payment gateway)

b) Technical Information

Automatically collected data may include:

  • IP Address
  • Browser Type & Version
  • Device Type & Operating System
  • Pages Visited and Time Spent
  • Referring Website or Source

This data helps us improve website performance, detect issues, and enhance user experience.

c) Payment Information

We do not store full credit/debit card details or crypto wallet keys.
All payments are processed through secure third-party gateways (e.g., Stripe, PayPal, or crypto providers) with SSL encryption and industry-standard security.

🔐 2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders.
  • To verify your account and activate purchased EAs or Indicators.
  • To send product updates, activation details, or license information.
  • To provide customer support and resolve technical issues.
  • To notify you about promotions, discounts, or new products (optional).
  • To improve our website, services, and user experience.
  • To prevent fraud, unauthorized access, and misuse of our digital files.

We do not sell, rent, or trade your personal information with any third party.

📤 3. Sharing of Information

Your information may be shared only in the following cases:

  • Payment Processors: For completing secure transactions (e.g., Stripe, PayPal, Crypto gateways).
  • Hosting or Email Services: For sending order confirmations and updates.
  • Legal Compliance: If required by law, court order, or government authority.

Every third-party provider we use is vetted for data security and privacy compliance.

📦 4. Data Storage & Security

We take data protection seriously.
Your data is stored on secure servers protected with:

  • SSL Encryption
  • Firewall Protection
  • Regular Security Audits
  • Limited Access by Authorized Personnel Only

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

💬 5. Cookies Policy

Our website uses cookies to improve functionality, track performance, and personalize your experience.

Cookies help us:

  • Remember your login session.
  • Save your shopping cart and checkout preferences.
  • Analyze traffic and website performance.

You can disable cookies from your browser settings, but doing so may limit certain website features.

🧠 6. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or outdated information.
  • Request deletion of your account or personal data (subject to transaction records).
  • Opt out of promotional emails at any time by clicking “Unsubscribe.”

For data-related requests, email us at privacy@ea99store.com.

💳 7. Payment & Transaction Security

All payments made on EA99Store are handled through secure, verified gateways.
We never store your card, wallet, or private transaction details on our servers.

We use:

  • HTTPS Secure Connection (SSL)
  • End-to-End Encryption during checkout
  • Secure payment partners (Stripe, PayPal, Crypto gateways, etc.)

If you choose to pay with cryptocurrency, ensure you double-check the wallet address before confirming. Crypto payments are non-refundable unless covered by our Refund Policy.

🚫 8. Third-Party Links

Our website may contain links to third-party websites (e.g., broker recommendations or trading resources).
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before sharing personal data.

⚙️ 9. Account & License Data

When you buy an EA or indicator, your MT4/MT5 account number or email license is stored only for activation and verification purposes.
This information is never shared publicly or used for marketing.

If you want your license data removed, contact us at support@ea99store.com, and we’ll delete it after deactivation of your license.

📈 10. Analytics & Tracking

We may use third-party analytics tools (e.g., Google Analytics, Meta Pixel) to understand visitor behaviour and website performance.
These tools collect anonymous data such as:

  • Time spent on pages
  • Click-through rates
  • Device and location (approximate, non-personal)

You can disable analytics cookies anytime in your browser.

🧰 11. Data Retention

We retain customer data for as long as:

  • Your account is active, or
  • As required to comply with tax, legal, or accounting obligations.

Once no longer needed, your data is securely deleted from our systems.

🌍 12. GDPR & International Users

If you’re located in the European Union (EU) or UK, you have additional data protection rights under the GDPR, including:

  • The right to request a copy of your personal data.
  • The right to restrict or object to data processing.
  • The right to have your data erased permanently.

To exercise these rights, email us at privacy@ea99store.com with your request.

🔄 13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
The latest version will always be available on this page with the effective date updated accordingly.

We encourage you to review this page regularly to stay informed about how we protect your information.

📞 14. Contact Us

For any privacy-related questions, complaints, or requests, you can reach us through the following:

EA99Store – Privacy Department
📧 Email: privacy@ea99store.com
🌐 Website: https://ea99store.com

We respond to all privacy and data inquiries within 3–5 business days.

⚖️ 15. Acceptance of Privacy Policy

By using our website, creating an account, or purchasing any product from EA99Store, you acknowledge and agree to this Privacy Policy and the way your information is handled in accordance with applicable data protection laws.