Privacy Policy – EA99Store.com

Effective Date: 01/05/2025

At EA99Store.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, transparent, and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

By using EA99Store.com, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our website.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

A. Personal Information

We may collect the following information when you place an order or interact with our services:

  • Full Name
  • Email Address
  • Billing Details (no payment data is stored directly on our servers)
  • IP Address and browser information
  • MetaTrader account number (for licensing, if applicable)

B. Non-Personal Information

We automatically collect data such as:

  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on site
  • Clickstream data and user behavior

2. How We Use Your Information

Your data is used to:

  • Process your orders and deliver digital products
  • Provide customer support and respond to inquiries
  • Send transactional and promotional emails (you can unsubscribe anytime)
  • Prevent fraud, unauthorized use, and abuse
  • Improve website functionality, security, and performance
  • Analyze trends and optimize our product offerings

3. Payment Information

We use secure third-party payment gateways (such as Stripe, PayPal, or crypto processors).
We do not store your card information on our servers. All transactions are encrypted and processed securely.

4. Email & Communication

When you make a purchase or create an account, we may send you:

  • Order confirmations and download links
  • Important updates about your product
  • Newsletters, promotional offers, or trial EA announcements

You can unsubscribe from marketing emails at any time via the “Unsubscribe” link or by contacting us directly.

5. Cookies & Tracking Technologies

EA99Store uses cookies and similar tracking technologies to enhance your browsing experience. These may include:

  • Essential cookies for site functionality
  • Analytical cookies to measure performance
  • Advertising cookies for remarketing campaigns

You may disable cookies via your browser settings, but some features may not work properly as a result.

6. Data Retention

We retain your data for as long as it is necessary to:

  • Fulfill orders and support requests
  • Meet legal or tax requirements
  • Maintain business records

You may request deletion of your personal data by contacting us directly, subject to legal and contractual obligations.

7. How We Protect Your Data

We use industry-standard security measures to protect your personal data, including:

  • SSL (Secure Socket Layer) encryption
  • Secure servers and firewalls
  • Regular malware scans and platform updates
  • Limited access to sensitive data by authorized staff only

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Services

We may use third-party tools and integrations (e.g., Google Analytics, Meta ads, Telegram bots, WooCommerce, RankMath SEO, etc.) to analyze and enhance our services. These services may collect data in accordance with their own privacy policies.

We do not sell, trade, or rent your personal information to any third parties.

9. Children’s Privacy

EA99Store.com is not intended for individuals under the age of 18. We do not knowingly collect or store personal information from minors.

10. Your Data Rights

Under applicable laws (such as GDPR or CCPA), you have rights including:

  • The right to access your data
  • The right to correct inaccurate information
  • The right to request deletion of your data
  • The right to object to data processing
  • The right to withdraw consent at any time

To exercise any of these rights, please email us at support@ea99store.com.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and the “Effective Date” at the top will be revised accordingly.

We recommend reviewing this page regularly to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

📧 Email: support@ea99store.com
🌍 Website: https://ea99store.com