Terms and Condition
Effective Date: 10/24/2025
Website: https://ea99store.com
Company: EA99Store
Welcome to EA99Store.
These Terms and Conditions govern your use of our website and the purchase of any digital products offered through it.
By accessing or purchasing from EA99Store, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.
🧾 1. General Information
EA99Store is a digital marketplace that provides Expert Advisors (EAs), Indicators, and trading tools for MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms.
All products listed are digital goods, and no physical items are shipped.
We operate with the goal of providing affordable, high-quality trading tools for retail traders while maintaining transparency, fairness, and data security.
🛒 2. Digital Product Delivery
- All products on EA99Store are delivered digitally via download links or email activation immediately after payment confirmation.
- Customers are responsible for ensuring they enter the correct email address and MT4/MT5 account number during checkout.
- Once a product is delivered or downloaded, it is considered received and used.
If you do not receive your file or activation within 24 hours, contact our support team at support@ea99store.com for assistance.
💳 3. Payment Terms
We accept payments through secure third-party gateways such as:
- Stripe
- PayPal
- Cryptocurrency (USDT, BTC, etc.)
All payments are processed via SSL-encrypted connections for maximum security.
EA99Store does not store or have access to your credit card or crypto wallet details.
🔐 4. Licensing & Product Usage
Each EA or Indicator sold on EA99Store is protected by a license key or account binding system.
You are granted a personal, non-transferable license to use the purchased software under the following conditions:
- The EA/Indicator may only be used on the account(s) registered during activation.
- Sharing, reselling, or redistributing the files or license keys is strictly prohibited.
- You may not reverse-engineer, modify, or decompile any of our software.
- One purchase equals one license (unless specified otherwise on the product page).
EA99Store reserves the right to suspend or terminate licenses if misuse or unauthorized sharing is detected.
🔁 5. Refund & Exchange Policy
EA99Store offers:
- A 7-day refund guarantee if the purchased EA or Indicator does not work on your MT4/MT5 platform and our support team cannot fix it.
- A 30-day exchange guarantee if your EA/Indicator stops working or shows an error after purchase.
Refunds are not issued for reasons such as:
- Changing your broker, account type, or platform.
- Dissatisfaction with performance or strategy results.
- Incorrect installation or user error.
- Wrong account details entered during purchase.
For full details, please refer to our Refund Policy.
⚙️ 6. Technical Support
EA99Store provides free technical support for installation, activation, and setup of purchased products.
Support does not cover:
- Custom modifications to EAs/Indicators.
- Third-party software integration.
- Broker-related issues.
Support is available via email or Telegram 7 days a week.
We typically respond within 1–6 hours.
⚠️ 7. Risk Disclaimer
Trading in the forex market involves significant risk.
By purchasing or using any product from EA99Store, you acknowledge and agree that:
- All trading involves potential loss of capital.
- Our EAs and Indicators are for educational and informational purposes only.
- EA99Store does not guarantee profits or trading results.
You are solely responsible for your trading decisions and risk management.
EA99Store is not liable for any financial loss, trading outcome, or technical issue caused by market conditions, broker policies, or user actions.
🔒 8. Privacy Policy
Your privacy is extremely important to us.
All customer data is collected, stored, and processed according to our Privacy Policy.
We do not share or sell your personal information to third parties.
🚫 9. Intellectual Property Rights
All products, logos, brand names, graphics, and content available on EA99Store are the intellectual property of EA99Store.
Unauthorized copying, resale, or redistribution of any product or content is strictly prohibited and may result in legal action.
🧠 10. Limitation of Liability
EA99Store, its owners, and affiliates are not liable for:
- Any direct or indirect loss of profits, data, or capital.
- Errors, bugs, or technical issues caused by third-party platforms (e.g., MetaTrader, brokers).
- Unauthorized access to your account caused by weak passwords or user negligence.
Our liability under these Terms is limited to the amount paid for the product in question.
🧩 11. Account Suspension or Termination
EA99Store reserves the right to suspend or permanently terminate any account if:
- Fraudulent activity is detected.
- Products are shared, resold, or distributed illegally.
- False refund claims or chargebacks are made.
- Any violation of these Terms is identified.
In such cases, no refund will be issued, and all licenses may be revoked permanently.
🌍 12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Pakistan (or specify your business country).
Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City, e.g., Gojra, Punjab].
🧾 13. Amendments to Terms
EA99Store reserves the right to modify or update these Terms at any time without prior notice.
All updates will be posted on this page with the effective date changed accordingly.
It is your responsibility to review this page periodically to stay informed.
📞 14. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
EA99Store – Customer Support Team
📧 Email: support@ea99store.com
🌐 Website: https://ea99store.com
Our team typically responds within 24 hours.
✅ 15. Acceptance of Terms
By purchasing or using any EA or Indicator from EA99Store, you confirm that you have read, understood, and agreed to all Terms and Conditions stated on this page.